GST Bachat Utsav: India recently announced a significant reduction in GST rates, marking the beginning of the GST Savings Festival. The government maintains that the benefits of this change should be passed directly to consumers to reduce the burden on their pockets. The new rates came into effect on September 22, 2025, and now only two tax slabs remain in the country: 5 percent and 18 percent.
The Real Purpose of the GST Reduction
The primary objective of the GST rate reduction is to provide relief to the common man, especially poor and middle-class families. Reducing tax rates will ease household budgets and leave more money in people’s pockets. The government believes that as consumers’ purchasing power increases, they will spend more, which will strengthen the economy.
Responsibilities of Shopkeepers and Consumer Rights
It is essential that the benefits of the GST rate reduction reach consumers directly. The government has made it clear that no shopkeeper or businessman can make profits by selling goods at the old tax rates. If a merchant does not pass on the benefits of rate reductions to customers, they are not only depriving consumers of their rights but also violating the law.
Process for Filing a Complaint
If a shopkeeper refuses or is reluctant to pass on the benefits of GST rate reductions to consumers, they can file a complaint against them. A National Consumer Helpline is available for this purpose, accessible via phone calls and WhatsApp. Consumer awareness is also being spread through social media platforms.
Consumers often ignore shopkeepers’ arbitrary behavior and pay higher prices without questioning. But times have changed. The purpose of the GST Savings Festival is to encourage people to understand their rights and take advantage of the savings.
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Strict Warning from the Government
The government has made it clear that strict action will be taken against shopkeepers and businesses who do not pass on the benefits of GST reductions to consumers. This is not just a financial reform but also a matter of consumer protection. The government wants the changes made to the tax system to simplify the lives of ordinary people and leave them with more savings.
Disclaimer: The information provided is based on various sources and may change over time. Before filing any complaint or taking any action, please consult official government notifications and helpline numbers.
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